Dashboard
Overview of government department performance and community reports
Total Reports
1,248
Departments Listed
342
Active Users
5,782
Resolved Issues
287
Reports by Department Type
Monthly Reports Trend
Recent Reports
| Department | Issue | Reported By | Date | Status | Upvotes |
|---|---|---|---|---|---|
|
Municipal Corporation, Delhi
Public Works
|
Road maintenance neglected for 6 months
|
Rajesh Kumar
|
2023-06-15
|
Unresolved |
128
|
|
Passport Office, Mumbai
External Affairs
|
Excessive delays in passport processing
|
Priya Sharma
|
2023-06-12
|
In Progress |
96
|
|
Electricity Board, Chennai
Power Department
|
Frequent unscheduled power cuts
|
Karthik Rajan
|
2023-06-10
|
Resolved |
84
|
|
Water Supply Board, Bangalore
Public Utilities
|
Water contamination in residential area
|
Ananya Patel
|
2023-06-08
|
Unresolved |
72
|
|
Income Tax Office, Kolkata
Finance Department
|
Refund delays exceeding 8 months
|
Amit Banerjee
|
2023-06-05
|
In Progress |
68
|
Top Defaulters
Departments with most unresolved complaints
Municipal Corporation, Delhi
248 reportsPassport Office, Mumbai
187 reportsWater Supply Board, Bangalore
156 reportsIncome Tax Office, Kolkata
132 reportsElectricity Board, Chennai
118 reportsDepartment Listing
Browse and search government departments with reported issues
Municipal Corporation, Delhi
Public Works Department
Passport Office, Mumbai
Ministry of External Affairs
Water Supply Board, Bangalore
Public Utilities Department
Income Tax Office, Kolkata
Ministry of Finance
Electricity Board, Chennai
Tamil Nadu Power Department
RTO Office, Ahmedabad
Transport Department
Department Detail
Detailed information and reports about a specific department
Municipal Corporation, Delhi
CriticalPublic Works Department
Department Overview
The Municipal Corporation of Delhi (MCD) is responsible for civic infrastructure and services in Delhi. The Public Works Department handles road maintenance, public infrastructure, and sanitation services across the National Capital Territory.
Contact Information
- pwd.delhi@gov.in
- 011-23456789
- Civic Center, Minto Road, New Delhi - 110002
- www.mcdonline.gov.in
Key Officials
-
Rajiv Kumar
Commissioner
-
Anita Singh
Deputy Commissioner
-
Vikram Mehta
Chief Engineer
Major Issues Reported
- Road maintenance neglected in multiple areas, with potholes causing accidents and vehicle damage
- Garbage collection irregular or non-existent in several neighborhoods, creating health hazards
- Public sanitation facilities poorly maintained or non-functional in many areas
- Corruption allegations in contract allocation for infrastructure projects
- Slow response to citizen complaints and lack of accountability
Department Stats
Issue Categories
Affected Areas
Recent Reports
| Issue | Location | Reported By | Date | Status | Upvotes |
|---|---|---|---|---|---|
|
Major potholes causing accidents
Road Maintenance
|
Laxmi Nagar, East Delhi
|
Rajesh Kumar
|
2023-06-15
|
Unresolved |
128
|
|
Garbage not collected for 2 weeks
Garbage Collection
|
Rohini, North Delhi
|
Priya Sharma
|
2023-06-12
|
In Progress |
96
|
|
Public toilet in disrepair
Public Sanitation
|
Karol Bagh, Central Delhi
|
Amit Singh
|
2023-06-10
|
Resolved |
84
|
|
Bribery for building permit
Corruption
|
Dwarka, West Delhi
|
Sanjay Gupta
|
2023-06-08
|
Unresolved |
72
|
|
Waterlogging after light rain
Drainage System
|
Vasant Kunj, South Delhi
|
Neha Kapoor
|
2023-06-05
|
In Progress |
68
|
Community Discussion
Rajesh Kumar
2 days agoI've been reporting the pothole issue on Main Road, Laxmi Nagar for over 3 months now. Multiple accidents have happened, but no action has been taken. The online complaint system shows "in progress" for months without any actual work being done.
Anita Singh Official
1 day agoWe have noted your complaint and have scheduled repairs for next week. The delay was due to budget allocation issues which have now been resolved.
Priya Sharma
3 days agoThe garbage collection in Rohini has been completely neglected. We've been calling the helpline daily but no response. The accumulated waste is causing health issues for children and elderly in our area.
Amit Singh
1 week agoI want to report that the public toilet in Karol Bagh market has been fixed. It took multiple complaints and social media pressure, but finally the department took action. This should be the standard response time, not the exception.
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Defaulters Leaderboard
The most reported departments and officials based on community feedback. Help improve accountability by upvoting verified reports.
| Rank | Department/Official | Institution | Reports | Upvotes | Actions |
|---|---|---|---|---|---|
|
1
|
Public Works Department
Rajesh Kumar, Chief Engineer
|
Municipal Corporation, Delhi
|
247 reports |
1,892
|
|
|
2
|
Passport Office
Sunita Sharma, Regional Officer
|
Ministry of External Affairs, Mumbai
|
189 reports |
1,456
|
|
|
3
|
Electricity Department
Vikram Singh, Executive Engineer
|
State Electricity Board, Uttar Pradesh
|
156 reports |
1,203
|
|
|
4
|
Income Tax Department
Priya Patel, Assistant Commissioner
|
Ministry of Finance, Bangalore
|
132 reports |
987
|
|
|
5
|
Road Transport Office
Anil Verma, Regional Transport Officer
|
Transport Department, Chennai
|
118 reports |
876
|
Help Improve Government Accountability
Join thousands of citizens in reporting departments that need improvement. Your voice matters in creating a more responsive government.
Rahul Sharma
Member since October 2022
Reports Filed
24
Upvotes Given
187
Upvotes Received
432
Impact Score
78
Delayed Passport Processing at Mumbai Office
Reported on: 15 March 2023
Applied for passport renewal on January 10th, 2023. Despite the promised 15-day timeline, it's been over 2 months with no updates. Multiple visits to the office resulted in being redirected between departments with no resolution.
Unresolved Water Supply Issue in Sector 18
Reported on: 2 February 2023
Our residential area has been facing severe water shortage for the past 3 months. Despite multiple complaints to the Municipal Water Department, no action has been taken. Officials refuse to acknowledge the issue or provide timeline for resolution.
Electricity Department Ignoring Power Outages
Reported on: 10 April 2023
Our area was experiencing daily power cuts lasting 4-6 hours with no prior notification. Complaints to the electricity department were met with indifference. After this report gained traction, the issue was finally addressed.
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Showing 1-5 of 248 resultsPublic Works Department - Road Repair Delays
Municipal Corporation, Delhi
Road repair work in Sector 15 has been pending for over 8 months despite multiple complaints. The condition has worsened during monsoon causing accidents and traffic congestion.
Passport Office - Excessive Processing Delays
Ministry of External Affairs, Mumbai
Passport applications are taking 3-4 months for processing despite the promised 15-day timeline. Officials are unresponsive and there's no transparency in the process.
Electricity Department - Frequent Outages
State Electricity Board, Uttar Pradesh
Residential areas experiencing daily power cuts lasting 4-6 hours without prior notification. After multiple reports and media coverage, the issue has been addressed.
Income Tax Department - Refund Delays
Ministry of Finance, Bangalore
Tax refunds pending for over 18 months despite multiple follow-ups. Department officials refuse to provide timeline or explanation for the delay.
Road Transport Office - License Issuance Corruption
Transport Department, Chennai
Officials demanding bribes for driving license issuance despite completing all requirements and tests. Multiple instances reported with evidence.